Refund & Cancellation Policy

Last Updated: April 15, 2026

1. Overview

This Refund & Cancellation Policy ("Policy") applies to all services, packages, and subscriptions offered by Web o Adz (operated by VD Hosts), Mumbai, India ("Company", "we", "us"). It governs all purchases made through our website weboadz.in or directly with our team.

We deal exclusively in digital services including but not limited to: digital marketing, social media management, SEO, website development, content creation, AI automation, and related services. The nature of digital work means that resources, time, and expertise are invested immediately upon service activation — therefore all sales are considered final.

2. No-Refund Policy

This policy applies to:

• One-time service payments
• Monthly subscription payments
• Quarterly and yearly plan payments
• Partial payments and advance deposits
• Add-on or custom service charges
• Any payment made via Razorpay, bank transfer, UPI, or any other method

By proceeding with payment, you acknowledge that you understand and accept this no-refund policy.

3. Digital & Subscription Services

All our services are digital in nature. Once a subscription or service order is activated:

• Strategy, planning, and onboarding resources are allocated immediately
• Team members are assigned to your account
• Access to tools, software, and platforms may be provisioned
• Work may begin within hours of payment confirmation

Due to this immediate resource allocation, it is not possible to reverse or refund payments once services are activated.

Subscription renewals: Monthly, quarterly, and annual subscriptions are automatically renewed at the end of each billing cycle. You are responsible for cancelling your subscription before the next renewal date to avoid being charged for the upcoming period. Payments already processed for a renewal cycle are non-refundable.

4. Cancellation Policy

You may cancel your subscription or service agreement at any time. However, please note:

• Immediate cancellation: Cancellation takes effect at the end of your current paid billing period. No refund is issued for unused days in that period.
• Advance notice: We request a minimum of 7 days' written notice before your next billing date to prevent auto-renewal.
• How to cancel: Email us at contact@weboadz.in or WhatsApp us with your account details and a clear cancellation request.
• Ongoing work: Any work already delivered, in-progress deliverables, or active campaigns at the time of cancellation will not be reversed or compensated.

5. Exceptions & Disputes

We stand behind the quality of our work. While all payments are non-refundable, we do acknowledge the following limited exceptions:

• Duplicate payment: If you have been charged twice for the same service due to a technical error, we will investigate and refund the duplicate charge within 7–10 business days.
• Service not delivered: If Web o Adz fails to deliver any agreed service within the contracted timeline through no fault of the client, we may, at our sole discretion, offer a credit note, service extension, or partial refund.
• Force majeure: In extraordinary circumstances beyond our control, we will work with clients on a case-by-case basis.

All exception requests must be submitted in writing to contact@weboadz.in within 3 days of the billing date. Requests submitted after this window will not be considered.

6. Chargebacks

Initiating a chargeback or payment dispute through your bank or payment provider without first contacting us is considered a breach of this policy. We maintain detailed records of all service agreements, communications, and deliverables. In the event of an unjustified chargeback, we reserve the right to:

• Immediately suspend all services to your account
• Provide full evidence to the payment provider contesting the chargeback
• Seek recovery of the disputed amount plus any associated fees
• Pursue legal remedies under applicable Indian law

7. Contact Us

If you have questions about this policy or wish to raise a service concern, please contact us before initiating any dispute:

• Email: contact@weboadz.in
• WhatsApp: +917426803221
• Website: https://weboadz.in

We are committed to resolving any genuine concerns promptly and fairly. Our goal is to ensure every client is satisfied with the value and quality of our work.